What Is ePacket Delivery?

What Is ePacket

ePacket delivery is one of the most popular shipping methods offered by merchants from China and Hong Kong. For good reason – it’s one of the fastest delivery options for  international shipping with the ability to monitor your ePacket tracking numbers through China Post. 

Products purchased from China were previously shipped by sea. This meant delivery could be expected to take over eight weeks. Now, ePacket tracking shows that most orders are delivered within 30 days. Your ePacket tracking data will likely show that many packages arrive sooner. 

There are several considerations to make the most of ePacket delivery, including ePacket regulations, the location of your customer base, and how to track ePacket deliveries. This guide will cover these topics and more.

What Is ePacket Delivery?

ePacket delivery is a shipping option offered by merchants in China and Hong Kong. It originated as an agreement between the US Postal Service (USPS) and Hong Kong Post, and has now expanded to included dozens of countries. It allows for faster ePacket delivery of products coming from China and Hong Kong to a number of countries. 

What Are the Requirements to Use the ePacket Delivery Method?

Based on information provided by USPS, there are several requirements that need to be met when it comes to the package or parcel being sent using ePacket delivery. These requirements have to do with the weight and dimensions of the product, along with the price of the product. 


The weight of the package being shipped cannot exceed 2 kg (4.4 lbs). This weight includes the product, the filler material, the shipping box, and any other packaging material. The only exception to this weight rule is when shipping to Israel, where packages can weigh up to 3 kg (6.6 lbs).  


The value of any product being shipped cannot be more than $400 (US Dollars), and must be shipped from China or Hong Kong to one of the countries eligible for ePacket delivery. These countries are covered further down.

Minimum Package Size

A regular packet should not have a length less than 14 cm and width less than 11 cm.

A rolled up packet should have a minimum length of 11 cm. Additionally, twice the diameter plus the length should be more than 17 cm. For packages smaller than this, merchants often use a larger box and add in filler material to take advantage of this ecommerce shipping method.

Maximum Package Size

The longest side of a regular package should not be more than 60 cm. Additionally, the sum of the length, width and height should not be greater than 90 cm. The longest side of a rolled up package should not be more than 90 cm. Additionally, twice the diameter plus the length should not be more than 104 cm.

What Are the Benefits of Using ePacket?

As the name “ePacket” suggests, the shipping service was formed for ecommerce purposes, to make it both faster and more affordable for customers to receive their purchases from online stores and marketplaces shipping from China and Hong Kong.

ePacket became so successful within the US that they began expanding internationally. The list of countries that have access to ePacket is constantly growing. This is not surprising considering the many advantages of using ePacket delivery.

  1. Faster: Standard methods of shipping from China to other parts of the world usually take months. ePacket delivery gives you much faster delivery times. Of course, you’re still no match to Amazon’s delivery times, but you can reasonably expect your delivery to reach your customer within three weeks.
  2. Cheaper: ePacket has lower shipping rates so you can price your products more competitively.
  3. Door-to-door China ePacket tracking: ePacket delivery provides customers the option of end-to-end tracking without additional costs. Being able to track the  ePacket easily on official websites such as EMS and USPS offers a huge benefit.
  4. Free returns on any undeliverable items: Another benefit to customers is the sense of security from knowing that any undeliverable item is returned, without any additional expense. This in turn improves the customer-merchant relationship, as the online merchants will be able to provide refunds on any packages that were not successfully delivered to customers.
  5. Payment of postal customs: Any customs, duties, and/or taxes must be paid by the recipient of the shipment. As the ePacket delivery goes through regular custom clearance, customers might be required to pay any applicable taxes and duties.

Prior to the introduction of ePacket, the China EMS was the major alternative relied on for affordable delivery of customer products. The downside of this was that it would often take more than a month for customers to receive their orders. Other options were far too expensive, particularly compared to the price of the product.

Keep in mind that it’s not possible to offer free shipping on all products. Some don’t fit in the ePacket size or weight requirements. ePacket delivery method must be shipped from either China or Hong Kong, meaning that if certain dropshipping vendors have products shipping within the US, customers cannot benefit from ePacket shipping in that specific case.

Which Countries Have ePacket Shipping?

The growing list of countries that are able to benefit from the affordable China Post’s ePacket service includes:

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France*
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Indonesia (currently in a trial run)
  14. Ireland
  15. Israel
  16. Italy
  17. Japan
  18. Kazakhstan (currently in a trial run)
  19. Korea
  20. Latvia
  21. Lithuania
  22. Luxembourg
  23. Malaysia
  24. Malta
  25. Mexico
  26. Netherlands
  27. New Zealand
  28. Norway
  29. Poland
  30. Portugal
  31. Russia
  32. Saudi Arabia
  33. Singapore
  34. Spain
  35. Sweden
  36. Switzerland
  37. Thailand
  38. Turkey
  39. Ukraine
  40. United Kingdom**
  41. United States***
  42. Vietnam (currently in a trial run)

* France: Packages can be shipped to mainland France with zip codes that start with 01 to 95. The packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** United Kingdom: Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** United States: Packages can be shipped to all states, territories and military addresses within the United States.

Source: China Post ePacket Fees and Regulations, ePacketExpress

Average ePacket Shipping Times

Brazil: 20 to 30 business days

Mexico: 20 business days

Vietnam: 5-7 business days

Russia, Ukraine and Saudi Arabia: 7-15 business days

All other supported countries: 7-10 business days

ePacket Tracking – How to Track ePacket Delivery from China

One of the greatest benefits of using China Post’s ePacket shipping service is the ePacket tracking facility. It can be tricky to keep track of all your parcels, especially when shipping a large amount at once. Customs, foreign postal services, and other barriers might hinder the tracking of any single item, let alone a large number. Tracking information can be valuable to customers wanting to know the location of their delivery. This also helps prevent any customer concerns regarding scams, if say, their package is not delivered within the given time frame. ePacket shipping also features ePacket tracking and delivery confirmation in the US Postal Service network.

The ePacket tracking codes must be obtained through your supplier. You can track ePacket shipments by using USPS , ePacket China Post, or sites like 17track.net

You can find a tracking code by going to Oberlo > My Orders. The tracking code can be seen next to all of your fulfilled orders.

If you’re subscribed to either the ‘Basic’ or ‘Pro’ Oberlo plan, you’ll be able to click on the product and you’ll see the shipment status instantly. This is what you’ll see when you click on the product:

However, if you’re subscribed to Oberlo’s ‘Starter’ plan, you’ll need to track your order manually using an external website — we recommend using 17track.net.

ePacket and Dropshipping

When it comes to dropshipping, most products are manufactured in China or Hong Kong meaning many suppliers are also based in this part of the world.The ePacket shipping option is one of the reasons why dropshipping products are relatively inexpensive to source. The benefits of buying a cheap item can be negated if faced with expensive shipping and long wait times. These factors can cause online shoppers to reconsider their purchase at the checkout. ePacket delivery drastically cuts down the shipping time for dropshipping orders. Faster delivery helps maintain your business’ positive relationship with your customers, both new and returning.

People want instant gratification so reducing shipping times will only help you to make more sales. A core reason behind Amazon’s domination over other retailers is the ease of purchasing a product with low shipping times. ePacket shipping means you can meet the needs of your customers with the benefits of tracking the delivery. With the undeniable benefits that ePacket shipping offers your business, it should be one of the main considerations for you when deciding which products to dropship. ePacket is a very reliable option for both merchants and customers. If the majority of your customers are based locally, you will have the speed of delivery to use as an advantage. Reliable and timely delivery is an essential factor when starting a dropshipping business.

The ePacket delivery is offered by merchants as a shipping option from China on websites such as eBay, AliExpress, and Oberlo. However, the ePacket shipment is not limited to just these. 

Pro Tip: Using Oberlo, you can quickly find products that have an ePacket delivery option available using an overlay filter.

Using ePacket tracking and delivery changes the game for ecommerce entrepreneurs who want to buy products from Chinese suppliers at a low cost, while maintaining quick shipping times for their customers.

Customs With ePacket Shipping

Customers may have to pay for customs or taxes on their products. This isn’t an ePacket shipping issue but an international shipping one. The ePacket delivery goes through regular custom clearances, which is the reason why the customers might require to pay any applicable taxes and duties. For best-selling items, you may want to contact your suppliers to find out about customs fees.

Additionally, it may also be beneficial to ask the shipping merchant if they are aware of any duties or taxes owed on arrival to the destination. They might have an idea beforehand of the regular shipping taxes/duties that may incur.

Notably, products with ePacket to Canada, or other international countries, may have slightly higher shipping fees and lengthier delivery times. Often, free ePacket shipping is only for the US. You need to look up the countries you serve manually to ensure that ePacket tracking and delivery is available internationally. Hence, if you always target the same countries, you might want to check if they have ePacket before importing them into your store. This helps to ensure that every customer who can benefits from the ePacket China post delivery option.

You now have a strong understanding of ePacket — congratulations! Now, you’re ready to incorporate this delivery option onto your ecommerce store. Doing so is likely improve customer satisfaction and boost your conversation rates. For more dropshipping tips and tricks for improving your overall business, feel free to have a look around our blog.

ePacket Shipping in 2020

The United States have announced plans to exit the Universal Postal Union (UPU) treaty, raising some questions about how this will impact ePacket shipping and delivery.

So, what does this mean for dropshipping and ePacket delivery? It’s not 100 percent clear yet since the official withdrawal has yet to be confirmed. The US says it will aim to negotiate better rates. These new rates might make shipping products from China to the US more expensive, but it’s impossible to tell for sure at this point.

We know how important shipping costs and regulation are for dropshippers. We will continue to monitor the situation and pass on more information as it becomes available. In the meantime, we encourage Oberlo users to prepare for possible increases in shipping costs on Chinese products by exploring US-based suppliers.

You now have a strong understanding of ePacket and— congratulations! Now, you’re ready to incorporate this delivery option onto your ecommerce store. Doing so is likely improve customer satisfaction and boost your conversation rates. For more tips and tricks for improving your dropshipping process, feel free to have a look around our blog.

Want to Learn More?

How do you plan to use ePacket delivery in your dropshipping business? Leave your answer in the comments below. We read every response.

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